Same-Day  Delivey(Burlington, Hamilton, Oakville, Milton)

Delivery, Payment, & Returns

Delivery Options

We deliver everything with the care. We're like this golden retriever: friendly, reliable, and always happy to see you.

1) Local Same-Day Delivery (Free over $59.99)


Available in: Burlington, Hamilton, Oakville, Milton


Same-day cut-off: Order by 4:00 PM for same-day delivery


Free delivery: On orders $59.99+


How it works:

Place your order before 4:00 PM.We deliver the same day in the local areas above Free when your cart is $59.99 or more


2) Canada-Wide Shipping (Free over $59.99)


Ships across: All of Canada


Free shipping: On orders $59.99+


Delivery time: Up to 10 days


How it works:


Orders ship anywhere in Canada. Delivery typically arrives within up to 10 days Free. when your cart is $59.99 or more.


🛍️ Order Online, Pick Up in Store

You can schedule an order up to 7 days in advance so you can come pick up your order at a convenient time.

Place your order online and pick it up at our Burlington store — fast, free, and flexible. Most pickups are ready in under 30 minutes during business hours.


🕒 Pickup Hours

Monday – Saturday: 10:00 AM – 8:00 PM

Sunday: 10:00 AM – 6:00 PM


🚗 Curbside Pickup

Once you’ve arrived, just give us a call and we’ll bring your order out to you.



Payment Options

Credit & Debit Cards

We accept most major credit and debit cards, including Visa, Mastercard, and American Express.

Cash

We accept cash for in-person and pickup orders.

E-Gift Cards

FurrMart gift cards can be purchased online and be used for online orders — including pickup and delivery.

Not accepted for in-person payments.

Returns

At FurrMart, we want you and your furry friends to be completely satisfied with your purchase. If you need to make a return or exchange, please review our policy below:


Full Refund: Returns with a receipt are eligible for a full refund within 7 days of purchase.


Exchange or Store Credit: Within 14 days, items may be exchanged or returned for store credit.


Condition: All return or exchanged items must be unused, in original packaging, and in sellable condition.


Non-Returnable Items: To adhere to a high degree of food quality and safety standards, we cannot accept returns on opened pet food, treats, or personal care items (e.g., shampoos, supplements).


Final Sale Items: Clearance and discounted items are final sale and cannot be returned or exchanged.


If you have any questions, feel free to contact us or visit us in-store!